LokShorts Frequently Asked Questions

1. I've already made the payment, but the top-up pop-up keeps popping up?

You need to be logged in to go unlock episodes. If you're a first-time user of LokShorts, we'll automatically generate an account number with entitlements based on the email address you filled in when you topped up:

● You can find the corresponding order information in the inbox of that email address, where the account number and password are located.

● If you can't find this order information, you can also follow the instructions to retrieve the account number by filling in your payment email address:

2. Not sure if I have completed payment?

You can login to the website: https://id.imyfone.com/retrieve-license-code/ and enter the email address you used to make the payment. If there is a history of orders, it means that you have paid successfully, otherwise, you have not paid successfully. I've made a successful payment, how do I use my benefits:

3. I know my payment email, but I don't know the password?

If you cannot find your first order information to obtain your password, you can change your password by clicking forgot password in the login pop-up window.

4. Can I use my iMyFone account to log into LokShorts?

Sure. lokShorts is a film and television product owned by iMyFone. lokShorts account is iMyFone account. You can use the LokShorts account to log on to the iMyFone, or use the iMyFone account to log on to the LokShorts.

5. I have other problems that cannot be solved. How can I seek help?

You can slide down the webpage to the bottom, find the feedback button, click and enter your unresolved questions in the feedback pop-up window. We will contact you via email, thank you for your support!